Association of Leaders in Volunteer Engagement

Privacy Policy

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Privacy Policy

The Association of Leaders in Volunteer Engagement (AL!VE) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, membership systems, programs, events, and communications.

1. Information We Collect

AL!VE may collect personal information in the following ways.

Information You Provide Voluntarily

When you:

  • Join or renew membership
  • Register for events, trainings, or conferences
  • Subscribe to newsletters or email communications
  • Apply for volunteer roles, committees, awards, or programs
  • Make donations or purchases
  • Contact us directly

This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Organization and job title
  • Demographic or professional information (optional)
  • Payment or billing information (processed securely by third-party vendors)

Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring URLs

This information is used for analytics and website improvement.

2. How We Use Your Information

AL!VE uses collected information to:

  • Manage memberships and accounts
  • Deliver programs, events, and services
  • Communicate about benefits, opportunities, and updates
  • Process transactions and registrations
  • Support volunteer engagement and governance activities
  • Improve website functionality and user experience

  • Meet legal, regulatory, and reporting requirements

We do not sell, rent, or trade personal information.

3. Email Communications

By providing your email address, you consent to receive communications from AL!VE related to membership, programs, events, resources, and organizational updates.

You may opt out of non-essential communications at any time using the unsubscribe link in our emails or by contacting us directly. Transactional and membership-related communications may still be sent as required.

4. Information Sharing and Disclosure

AL!VE may share personal information only in the following limited circumstances:

  • With trusted service providers (e.g., website hosting, CRM/membership platforms, email marketing tools, payment processors) solely for operational purposes
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of AL!VE, its members, or others

All vendors are expected to maintain appropriate data security standards.

5. Data Security

AL!VE implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.

While no system can guarantee absolute security, we work to ensure data is handled responsibly and in alignment with industry standards.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Enhance user experience
  • Track site usage and performance
  • Support analytics and reporting

You may adjust your browser settings to refuse cookies, though some website features may not function properly as a result.

7. Third-Party Links

AL!VE's website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those sites.

8. Children's Privacy

AL!VE does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Access, Updates, and Corrections

You may request to:

  • Access your personal information
  • Update or correct inaccurate information
  • Request deletion of your data, subject to legal and operational requirements

Requests can be made by contacting us using the information below.

10. Changes to This Policy

AL!VE may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is used, please contact info@volunteeralive.org.